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Relationship Management for Dynamics NAV: Campaign Management

8/11/2016 3:51:14 PM | Dynamic Business IT Solutions

A campaign is any sort of activity that involves a number of contacts. It can be anything from sending out catalogue and special offers to organizing a special event.

You can record contact responses to campaigns as interactions, which means that a response to a campaign becomes an interaction in Dynamics NAV, and that interaction linked with the campaign.